Role title: Customer Support and Office Administrator
Reporting to: Office Manager
Location: This role is based on the company premises in Mitchelstown, Co. Cork.
Duration: Permanent / Full time / 39-hour week
Remuneration: Salary negotiable and competitive
Other benefits: Productivity bonuses / Pension scheme / Sick pay scheme / Half-day Friday / Modern purpose-built factory and facilities / Free car-parking / Convenient location / Minimal traffic / Low-stress commute / Educational assistance
Lisnabrin Engineering:
Lisnabrin Engineering is a high precision engineering company, based in Mitchelstown Co Cork, Ireland. We supply our customers, in Ireland and internationally, with;
- Customized precision tooling, production jigs, prototypes, and components required in the automated assembly lines of the medical device manufacturing industry.
- Prototypes of components for new medical device products.
- Production components for medical devices.
Founded in 2001, the company has built a solid reputation for value, delivering high quality products. We have a highly skilled and highly motivated team, including toolmakers and engineers who are dedicated to completing any job, large or small, within the specified time frame. We offer our customers high precision CNC machining, from one-off machined parts to high volume production.
Lisnabrin Engineering is recognized by its customers as being one of Irelands leading sub-contract engineering and CNC specialists. Our quality system is certified to the ISO 9001:2015 and ISO 13485:2016 standards and our capabilities include product design, CNC machining, wire EDM, laser welding and marking, electropolishing, toolmaking and product assembly.
In line with our growth strategy, we are currently recruiting for the role of a Customer Support and Office Administrator
Job Summary:
In this role, you’ll be a key part of our day-to-day operations, supporting both our customers and internal teams. Here’s what you’ll be doing:
Your Main Responsibilities
- Responding to customer queries by phone and email with professionalism
- Preparing quotes, processing orders, and handling shipping documentation for both national and international deliveries
- Assisting with import/export shipping and customs paperwork
- Keeping our sales order database up to date
- Maintaining a tidy and efficient filing system
- Supporting finance tasks with data entry and purchase order creation
- Maintaining document control and ensuring everything is in order
- Welcoming visitors and answering calls in a friendly, helpful manner
- Providing admin support to our management team
- Organising travel arrangements and coordinating logistics
- Keeping the office stocked with stationary supplies and canteen supplies
- Liaising with cleaning staff and contractors
- Collaborating with other departments daily
- Pitching in with general admin tasks as needed
What We’re Looking For
We’d love to hear from you if you’re:
- Energetic, positive, and ready to take initiative
- Flexible and able to juggle multiple tasks
- Business-savvy with a good sense of priorities
- A great communicator who enjoys working with people
Qualifications and Skills:
- Proven experience working in an office environment.
- Proficiency in Excel and Sage is an advantage.
- Demonstrate a high level of attention to detail, strong organisational skills, and a willingness to learn.
- Good communication and teamwork abilities.
- Ability to work independently with minimal supervision.
- Time management and ability to handle multiple tasks efficiently.
Experience:
- Minimum 1–2 years of experience in an office environment.
Job Types: Full-time, Permanent
Pay: €27,000.00-€35,000.00 per year
Benefits:
- Bike to work scheme
- Company events
- Company pension
- On-site parking
- Sick pay
Application question(s):
- Have you Office Administration experience?
Experience:
- Office Administration: 1 year (required)
Language:
- English (required)
Work authorisation:
- Ireland (required)
Work Location: In person