Meta
Infrastructure
Data Center Operations
Data Center Production Operations Engineer Responsibilities
- Perform dives and analyze complex technical issues within the data center, ranging from automated tooling to hardware failures, Linux OS, and network issues
- Work as a subject matter expert with cross functional teams on large scale data center projects and initiatives
- Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified
- Work with internal hardware teams and vendors to help drive complex technical issues to resolution, provide an ownership stake in ensuring high quality levels of hardware, and influence future design to ensure ease of serviceability
- Capacity to solve issues at scale using scripting, automation and tooling
- Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and Service Level Agreements to customers. Identify trends and systemic issues in the fleet and drive resolution
- Coach/Mentor team members to evaluate and identify better ways to resolve issues and define updates to tools and processes
- Provide mentorship and be the go-to technical resource for management
- Build cross functional relationships and have the experience to influence policies and procedures to improve global data center operations
- Participate in an on-call rotation
- Daily use of our ticketing system to support servers that are unavailable and need to be returned to capacity
Minimum Qualifications
- BS, BA or BEng in technical field or commensurate experience
- 5+ years of infrastructure or related experience
- Knowledge of Linux and hardware systems support in an Internet operations environment
- Experience managing multiple technical issues concurrently
- Knowledge of the interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network and server systems
- Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console
- Time and project management experience
- Experience in modifying and developing in commonly used scripting or programming languages
Preferred Qualifications
- Experience with large-scale GPU based systems
- Experience in debugging, modifying and developing in commonly used scripting or programming languages including Bash, PHP, Python, SQL, or Perl
- Experience in a large-scale data center environment
- Experience in providing technical guidance to external vendors
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
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Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.