The Radisson BLU Hotel, Athlone prides itself on delivering exceptional hospitality experiences across its range of hotels.
We are also committed to fostering a positive and supportive environment for all our colleagues, and we are now looking for a proactive and experienced Duty Manager to join and lead our team. The Duty Manager will play a crucial role in ensuring the smooth operation of daily activities, supporting the team in maintaining high standards of service, and contributing to the overall success of the hotel
Responsibilities:
- Oversee the day-to-day operations of the hotel, including guest services, housekeeping, maintenance, and front desk functions.
- Supervise and support team members to ensure efficient workflow and adherence to company standards.
- Handle guest inquiries, requests, and complaints promptly and professionally, striving to exceed guest expectations.
- Manage room inventory and reservations to maximise occupancy and revenue.
- Coordinate with other departments to ensure seamless communication and collaboration across all areas of the hotel.
- Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and maintenance standards are met.
- Assist in the recruitment, training, and development of team members, fostering a positive and productive work environment.
- Act as the primary point of contact in the absence of senior management, making informed decisions and resolving issues as they arise.
- Implement and enforce hotel policies and procedures to ensure compliance with industry regulations and company guidelines.
- Monitor financial performance and assist in budget planning and cost control initiatives.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- Previous experience in a similar role within the hospitality industry, with a strong background in hotel operations.
- Excellent communication, interpersonal, and leadership skills.
- Ability to multitask, prioritise tasks, and remain calm under pressure in a fast-paced environment.
- Strong problem-solving abilities and attention to detail.
- Proficiency in hotel management software and Microsoft Office Suite.
- Flexibility to work shifts, including evenings, weekends, and holidays as required.
Benefits:
- Competitive salary package commensurate with experience - We pay up to 75% of salary whilst on Maternity, Paternity or Adoptive leave subject to service!
- Opportunities for career advancement and professional development within The iNUA Collection Hospitality Group.
- Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
- A supportive and inclusive work culture that values teamwork, creativity, and innovation.
.Apply now and embark on a rewarding career within The iNUA Collection Hospitality Group!