We are currently recruiting for a Full-Time Food & Beverages Assistant to join our growing team here at Kilkea Castle.
Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience. We are Great Place To Work 2024 certified and Georgina Campbell’s Four Star Hotel of the Year 2024.
Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests.
Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.
Job Title:
Food & Beverages Assistant
Reporting to:
F&B Supervisor and F&B Assistant Manager
Job Description:
The successful candidate will be responsible for supporting the smooth operation of the hotel’s F&B services. The role involves working closely with the kitchen and bar staff to ensure timely and accurate service, managing guest requests, and ensuring that guests have a pleasant experience.
Key Responsibilities
- Check station assigned prior to opening, for cleanliness of tables and chairs, proper setup of salt and pepper, clean cutlery and glassware
- Have necessary equipment to work with: tray, pen, service cloth etc.
- Do all necessary opening and closing preparation, as per the operating schedule
- Be aware of daily specials i.e. soups and drinks.
- Be knowledgeable of all menu items, their garnish, contents and preparation methods
- Be prepared to answer any guest questions about the menu in a direct, concise way.
- Remain on your station, unless serving a guest.
- Setting up of assigned tables, retrieving and serving alcoholic, non-alcoholic beverages and food orders to guest tables
- Adhere to strict Health & Safety standards to ensure well-being of guests and other team members.
- Maintain cleanliness and good condition of the work areas and equipment
- To carry out cash handling procedures in accordance with Company Policy.
Skills/Requirements
- Previous experience in a similar role required
- Strong organisational and multitasking skills with ability to work well under pressure
- Be a team player but also be able to work on your own initiative to complete tasks up to our standard procedure
- Good attention to detail and communication skills
- A passion for customer service
- Maintain a professional appearance at all times.
- Be able to demonstrate an efficient and courteous approach to guests, be great a communicator and have a friendly manner.
- Minimum 12 months’ work permit required.
Benefits
- Discounts across entire resort
- Competitive hourly rate
- Meals while on duty
- Employee recognition
- Bike to Work scheme
- Employee Assistance Programme
- Continuous training and development
- Uniform provided*
- Gratuities*
*to relevant positions
Kilkea Castle is an equal opportunities employer
Job Types: Full-time, Part-time
Additional pay:
- Overtime pay
- Tips
Benefits:
- Employee discount
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work Location: In person