Sector and subsector: Medical & Healthcare | Administration
Salary: Competitive Salary
Alliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Cherrywood, Dublin 18. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Working hours: 37.5 hrs pw
Centre operates from 7:30am-8pm Monday-Friday. We also open same hours at the weekends but ad hoc staff cover that.
Shifts are generally 7:30am - 3:30pm, 9am - 5pm, 12pm - 8pm.
Earlies are rotated - 1 or 2 earlies per week.
Lates are rotated between staff so may be one late a week.
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Responsibilities:
- Schedule and confirm radiology appointments with sensitivity and precision
- Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
- Handle incoming and outgoing phone calls and manage appointment-related queries
- Accurately update patient records and internal booking systems
- Work closely with radiology and clinical staff to ensure smooth day-to-day operations
- Provide consistent, compassionate support to patients and their families throughout their visit
- Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
- Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
- Strong communication and interpersonal skills
- Previous experience in medical administration or a healthcare setting
- A calm, caring nature
- High attention to detail and accuracy under pressure
- Flexible and adaptable team player
- A background in customer service is a plus
Why Choose Alliance Medical?
- Employee Assistance Programme
- Wellbeing and mental health initiatives
- Competitive Salary
- Family Friendly Working Arrangements
- 25 Annual Leave Days (plus 2 Company days)
- Health Insurance
- Paid Maternity Leave
- Wedding Day Leave
- Maternity Leave Coaching
- Paid Sick Leave
- Fertility Leave
- Pregnancy Loss Leave
- Excellent Pension Scheme
- Educational Assistance
- Professional Development & Ongoing training