Job description
The Park Hotel Dungarvan is currently recruiting an experienced Night Shift Supervisor to join our team. Candidates must be fluent in English and have a minimum of 1 years previous experience working in a hotel.
JOB DESCRIPTION POSITION: Night Shift Supervisor.
DEPARTMENT: Front of House
OBJECTIVE:
- Responsibility for the security of the hotel and its guests overnight and set meeting and private dining rooms to exceptional standard and to guests’ specification.
MAIN RESPONSIBILITIES:
- Ensure that the service offered by all team members is exceptional and memorable.
- Handle, follow up and communicate any comments or complaints promptly. Pass on to relevant HOD's or Managers if necessary.
- Be familiar with and promote hotel facilities and attractions within the area.
- Assist guests with any requests eg information, making bookings, directions.
- Ensure all tasks are completed on each shift and a thorough handover takes place at the beginning and end of each shift.
- Ensure you have a well-founded understanding of all Hotel regulations.
- Perform any related security duties as required overnight by walking all areas of the hotel on a regular basis.
- Record any unusual occurrences or problems arising to the Duty Managers attention for the next day and take appropriate action.
- Ensure all access to the hotel is secure as required by hotel policy and procedure.
- Complete all incident reports and distribute to relevant departments.
- Communicate, work with and build a good working relationship with Front Office Day team to ensure a consistent level of service is offered throughout the hotel 24 hours a day.
- Ensure public areas are clean and tidy at all times.
- In conjunction with the Head Housekeeper, clean public area carpets on a regular basis, with additional cleaning as and when required.
- Check in late arrivals and check out early departures in line with hotel procedures.
- Ensure that wake up calls are made promptly.
- Take room service orders, prepare the food and drinks and deliver to guests.
- Provide service in the Bar after the late shift team members have finished their shift and handle all cashing up in line with SOP's.
- Be fully conversant with all departmental Fire, Emergency procedures.
- Attend all fire, health and safety training to ensure the safety of all within the property.
Benefits:
- Employee discount in Flynn Hotels
- Food allowance
- Gym Membership
- On-site parking
- Flexible working hours
An attractive package for the ideal candidate, PLEASE ensure a cover letter is included with your CV to be considered
Job Types: Permanent
Job Types: Full-time, Part-time, Permanent
Pay: €14.50-€16.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Food allowance
- Gym membership
- On-site parking
- Wellness program
Ability to commute/relocate:
- SHANDON, Dungarvan, CO. Waterford: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Work authorisation:
- Ireland (required)
Work Location: In person
Application deadline: 31/03/2025