Key Responsibilities:
- To have full and up to date knowledge of the hotel products and services.
- To ensure all telephone calls are handled politely and efficiently.
- To check in and check out guests with ease.
- To take Food & Beverage reservations using the appropriate software.
- To handle all enquiries promptly, ensuring the customer receives a friendly, professional and efficient response that accurately meets their needs.
- To assist with reservations through different channels (via email/ telephone/ website) efficiently
- Welcome guests as soon as they arrive with great care and attention
- Help encourage customer loyalty by building friendly, personalized relationships
- Anticipates guests' needs and take them into consideration
Job Type: Part-time
Pay: €13.50-€15.00 per hour
Benefits:
- Food allowance
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Experience:
- Hotel Receptionist: 1 year (preferred)
Work Location: In person