Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
This position provides support for the Enterprise Resilience, Vendor Resiliency Program. A major focus will be assessing vendor resiliency and recovery capabilities for critical business areas, functions & applications to maintain continued operations, recoverability, and loss mitigation in the event of a disruption. Other key activities include supporting program-oversight activities, coordination with vendor management teams, and continuous improvement of the program. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.
Primary Responsibilities:
- Assess vendor resiliency risk through vendor assessments to identify capabilities related to business continuity, disaster recovery, and crisis management
- Communicates effectively and provides excellent customer service to vendors to ensure timely competition and compliance of assessments
- Identifies, monitors, escalate, and reports to management on vendor resiliency risk, to reduce the risk of vendor-related disruptions
- Work with Business Continuity teams to develop, update, enhance, and monitor vendor resilience within business continuity plans
- Develop and maintain strong relationships with Enterprise Procurement, supplier management offices, and other vendor risk management teams. Supports the alignment of the program to other vendor initiatives
- Manages vendor data within resiliency tools, ensuring high-level of data-quality and synchronization with associated systems. Seeks enhancement to tools and automation of processes
- Correspond to inquiries received to vendor resilience mailbox
- Participates in the development of SOPs, communication, training and educational programs related to program outcomes. Assist in Onboarding of resources supporting vendor resiliency assessments
- Develop reports and deliver presentations to management regarding recommendations related to programs
You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required Qualifications:
- Completion of high school (or higher) or equivalent work experience
- Proven experience in third party risk management, business continuity, enterprise resilience, risk management
Preferred Qualifications:
- Knowledge of Microsoft O365; Fusion Risk Management and Archer is a plus
Soft Skills:
- Ability to communicate with various stakeholders
- Exceptional organizational and communications skills, including the ability to listen effectively, understand varied business concepts, and effectively communicate clearly and concisely verbally and in writing
- Analytical skills and attention to detail, including the ability to analyze multiple sources of information and provide appropriate data to support event response
- Customer service skills, strong level of business impact focus and sensitivity
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.
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