Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Freudenberg Medical is a trusted Contract Manufacturing Organization (CDMO) partner, delivering high-quality solutions from ideation and market launch to volume production for medical device and pharmaceutical companies. With proven expertise in materials and technologies, Freudenberg Medical offers an extensive range of vertically integrated capabilities: precision molding and extrusions, complex catheters, hypotubes, and coatings.
Freudenberg Medical is a trusted Contract Manufacturing Organization (CDMO) partner, delivering high-quality solutions from ideation and market launch to volume production for medical device and pharmaceutical companies. With proven expertise in materials and technologies, Freudenberg Medical offers an extensive range of vertically integrated capabilities: precision molding and extrusions, complex catheters, hypotubes, and coatings.
Some of your Benefits
Company Pension
Health Insurance
Flexible Work Models
Performance Related Bonus
Personal Development
Spiddal, Co. Galway
Hybrid Work
Cambus Teoranta
You will support our team as
ACCOUNT MANAGER
Responsibilities
- Build and maintain strong relationships with customers, communicating regularly to understand their needs and ensure we’re meeting expectations with urgency, flexibility, and care.
- Collaborate with cross-functional teams to support new product introductions, including contract reviews and seamless onboarding of new parts.
- Lead the quotation process for new and existing business opportunities - including preparing proposals and presenting to senior leadership for approval.
- Manage customer orders from start to finish, handling changes, updates, and expediting requests to ensure accurate and timely delivery.
- Act as the voice of the customer during new product builds and project execution, ensuring alignment and smooth coordination across internal teams.
- Develop and maintain a 12-month rolling demand plan to support Sales & Operations Planning (S&OP), business reviews, and annual budget preparation.
- Support business growth by partnering with the external BD team, attending trade shows or customer site visits as needed, and using CRM tools to track opportunities and generate reports.
- Contribute to key service and performance metrics, ensuring we meet contractual obligations and deliver consistent value to our customers.
- You’ll also support revenue forecasting, performance reporting, and continuous improvement initiatives as part of a dynamic and supportive team
Qualifications
- A Bachelor’s degree in Business or a related field (preferred), with a minimum of 5 years’ experience in a similar customer-facing or commercial operations role - ideally within medical device manufacturing.
- Strong commercial awareness and business acumen, paired with excellent analytical and mathematical skills, high attention to detail, and advanced Excel proficiency (experience with SAP is a plus).
- Confident communicator with excellent influencing and presentation skills, including the ability to engage effectively with senior stakeholders.
- Proven project management experience and a proactive, solutions-focused mindset - comfortable working independently or as part of a multi-functional team.
- Highly organised, flexible, and professional, with a strong sense of ownership and drive to achieve continuous improvement goals.
- Willingness to travel occasionally (approximately 5%).
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Additional Information
Emma Reynolds
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