Sector and subsector: Hospitality | Front of House
Salary: Negotiable Salary
The Merrion, one of Dublin’s finest luxury hotels is recruiting for an Assistant Head Concierge.
Reporting to the Head Concierge, this is a fulltime permanent role based onsite, 39 hours per week. This role is responsible for assisting the Head of the department in planning and in daily concierge operations, ensuring that all our guests receive the highest level of service before, during and after their stay.
The successful candidate will oversee a team comprising Supervisors, Doormen, and Car Valet Parkers. They will have a proven track record in a Concierge role in the hospitality field along with a strong working knowledge of the English language both spoken and written.
Maintaining an up-to-date knowledge of local attractions, events, dining options, and other amenities, they will actively network and build key contacts within Dublin’s hospitality, culture and events sectors.
Please note the successful candidate must be available to interview in person.
Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include:
- Competitive pay rates
- Free meals on duty
- Complementary Yoga Classes
- Discount Gym Membership
- Free cleaning of company provided uniforms
- €300 bonus for recommending a friend to work at The Merrion
- Travel and Bike to Work – Tax saving Schemes, discounted parking in the city
- Health and Dental Insurance payments
- Contributory Pension Plan from the day you start work
- Death in service benefit
- Increased holiday entitlement with length of service
- Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
- Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends
- Free Employee Assistance Programme – free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members
Shift work & flexibility are required in this position.
About The Merrion
The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens.
If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion.
