The Great Southern Killarney is looking for highly efficient, well presented, well organised and energetic Bar Supervisor for our Brownes Bar.
The ideal candidate is someone who's is passionate about Guest Service, has bags of stamina and enjoys the fast pace of working in an award winning luxury environment. You also need to be able to stay calm and work as part of a team during a frenetic service and ensure a fantastic guest experience by following clear instruction and assisting your team-mates where needed. You will also need to take charge of your section and support the Bar Manager in a supervisory role to staff members - taking responsibility for employee supervision and other supervisory tasks.
Key delivery areas:
As Bar Supervisor your main function will be to provide and ensure excellent customer service by professionally and efficiently serving food and preparing and serving beverage to our Guests and ensuring that your team is doing the same.
- To be aware of financial targets as a whole
- To take positive action to meet department objectives and targets
- To be proactive in maximising sales and generating revenue
- To communicate effectively with guests/customers
- To assist the Bar Manager in the control of wages costs in line with budgetary requirements
- To support the bar manager in the implementing and/or following of procedures concerning recording of stock movement e.g. correct charging of items, billing
- To ensure that guests drinks are prepared and served according to company standards
- To be involved in the setting of service and quality standards, and to monitor and strive for their achievement
- To monitor, anticipate and react to customer needs consistently to ensure maximum guest satisfaction
- To lead the team by example
- To coach individual team members to develop their skills and maximise performance
- To motivate and be proactive in encouraging team commitment and spirit
- To delegate and manage the distribution of workload effectively
- To ensure that the appearance of team members is in accordance with company policy
- To ensure that roster are completed in the absence of the bar manager
- To supervise the department in a fair, consistent and responsible way
The Successful Candidate will:
Have previous experience in a similar role at 4*/5* level
Have a friendly and outgoing manner
Be well-presented and maintain a professional image at all times through appearance
Have excellent communication and interpersonal skills
Have fluent English, both verbal and written
Be courteous and focused on providing a consistently high standard of customer service
Be a team player, flexible
Have knowledge of food, wine and cocktails
Have local knowledge of Killarney
About The Great Southern Killarney:
Great Southern Killarney has been an iconic retreat for over 160 years and was originally opened as The Railway Hotel in 1854 with the proud boast of being Ireland’s first purpose-built hotel. This stately property has indeed a prestigious history & the original features of its elegant Victorian architecture have been retained throughout the many years that the hotel has been welcoming guests from across the globe. Although the splendour of the hotel captivates guests, it is the exceptional and genuine hospitality for which the hotel is renowned that transforms a visitor into a life-long friend.
Uniquely surrounded by 6 acres of beautiful private gardens in the centre of bustling Killarney town, as well its favourable location adjacent to Killarney Railway Station, Great Southern Killarney provides an unrivalled location for visitors to Killarney town.
Great Southern Killarney enjoys an impressive history as well as developing a deluxe guest experience with beautifully appointed accommodation and contemporary touches to afford guests with every modern luxury. Great Southern Killarney also offers wonderful dining options where you can choose to dine under the magnificent gilt dome in The Garden Room Restaurant, opt for a more casual dining experience in Brownes Bar, or indulge in delicious Afternoon Tea in The Grand Foyer & the beautifully restful, Reading Room Residents’ Lounge. Great Southern Killarney is also home to Killarney’s premier events centre, with a choice of venues in which to host prestigious events & intimate or grand-scale weddings. As the latest addition to the Hayfield Family Collection, Great Southern Killarney with its luxurious accommodation and exceptional and innovative cuisine, offers a truly luxurious experience. Committed to delivering gracious hospitality and creating outstanding memories, The Scally family & their talented team deliver friendly personal service and true Irish hospitality.
Visit https://www.hayfieldfamilycollection.com/or https://www.greatsouthernkillarney.com/for more information.
Benefits of working for Great Southern Killarney
- See what our employees say: https://youtu.be/v3Q0GujHTwA
- Training &Development opportunities
- Experiential development opportunities
- Long Service Recognition
- Monthly and Annual awards / recognition
- Monthly Staff appreciation events, Summer BBQ and Christmas Functions
- Reduced rates for F&B and hotel-stays across Hayfield family collection
- Access to Leisure centre and Gym for greatly reduced rates
- Competitive Market related Salaries
- Free Staff Meals each shift
- Free Uniforms
To submit:
- Please submit your fully detailed CV
- Ensure you mention the Position Reference (Bar-Supervisor) as we are recruiting for various positions at the same time
- Note: Unfortunately no telephonic interviews will be accommodated. Should you not hear back from us within two weeks of your application for this position, please accept that your application was unsuccessful
Job Type: Full-time
Job Types: Full-time, Permanent
Work Location: In person