JOB OBJECTIVE
As Business Support Administrator you will be responsible for supporting the ongoing collaboration between SC, Commercial, Operations functions , shared business support services and flexibility on relief cover within the team including weekends.
DUTIES AND RESPONSIBILITIES
Performance
Perform Business Support administrative activities includes but is not limited to the following:
- Accurate and timely orders processing
- Support stock rotation
- Preparation of relevant BS reports and documents
- Communicate Service Level with Customers
- Crates, pallets daily ordering, tracking and reconciliation
- Customs documentation and compliance
- Invoice and pricing checks
- Customer service support and issue resolution
- Bring continuous improvement to the day-to-day activities of the Business Support teams.
- Additional duties as requested.
Compliance
- Comply with relevant company policies, procedures, and practices.
- Comply with the company reporting needs.
- Excellent organisational skills in a fast-paced environment and ability to prioritise.
- IT skills such as Excel, Word & PowerPoint are desirable.
- Good Standard of numeracy
People
- Behave in a manner that supports and demonstrates Company values, Challenge, Sense of Urgency & Openness
REQUIREMENTS
Experience
- 1 years’ experience within Supply Chain / Commercial support function (Logistics, Customer collaboration, Planning, Business Support Team)
- Experience of working in a fast-paced food manufacturing environment.
Educational Qualifications
Fluent English is required - written and spoken.
SKILLS AND COMPETENCIES
Competencies
- Team player with an outgoing flexible attitude.
- Builds and maintains relationships with others at all levels to develop mutually beneficial outcomes. Uses diplomacy, tact, and interpersonal skills to support others.
- The ability to work cross functionally and collaborative of internal and external customer needs.
- Demonstrate effective use of listening and questioning skills while displaying openness to other people's ideas and thoughts.
- Possess the ability and desire to improve performance using creative, innovative, and quality-driven approaches.
- Develop and foster a culture of continuous improvement.
- Communicates ideas and information in an engaging manner.
Skills
- Excellent organisational and communication skills, both written and verbally with the ability to work under pressure and prioritise and deliver against tight deadlines.
- Excellent attention to details and ability to challenge the status quo.
- Self-motivated and able to act on own initiative, along with the ability to work effectively as part of a team.
- Keen to learn and constantly improve with open mindset.
- Demonstrates Integrity, Trust, and Accountability
- Excellent in MS Office (MS Excel and PowerPoint)
- § Teamwork and collaboration skills
- Experience within food sector also an advantage.
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