As a Client Project Manager, you’ll have the opportunity to work in a ‘Factory of the Future’, and act as a conduit between the customer and technical teams ensuring a seamless path to market for a wide range of products, including products for unmet medical needs.
You’ll be client facing and responsible for managing projects through initiation, planning, execution and close out, ensuring client contracts are adhered to and revenue is recognised. The role requires excellent people and project management skills, planning and communication skills and acts as a single point of contact to manage client projects. To be successful in this role, you must be very customer focused and demonstrate excellent communication skills, including stakeholder and risk management, and demonstrate the ability to effectively interface with all levels across the organisation. You’ll also be a team player with demonstrated ability to work on your own initiative.
Organisation Description
WuXi Biologics is a premier provider of biologics services (from discovery to commercialisation) with global customers in the biopharmaceutical and healthcare industries. We´re one of the world's top three contract development and manufacturing companies for biopharmaceuticals, we provide our clients with a world-leading open access technology platform. We enable our clients to research, develop and manufacture drugs from the concept phase to commercial manufacturing.
Our mission is to accelerate and transform discovery, development, and manufacturing in the rapidly growing field of biologics to benefit patients worldwide. We have sites/offices in China, the US, the EU, and Asia. We currently employ over 10,000 people and provide services to more than 600 customers worldwide, including the top 20 biopharmaceutical companies.
Department Description
As a Client Project Manager, you’ll be joining an organisation where people of all backgrounds and experiences are respected, and where we work together focused on changing lives.
In this role, you’ll be reporting to the Program Manager.
Your Responsibilities
- Lead multiple cross functional teams on site regarding the introduction of complex new projects (NPI) and tech transfer.
- Be customer facing and support client meetings, scoping project plans and customer needs.
- Lead all project meetings as per pre-determined communication plan, internally and externally with relevant stakeholders.
- Develop a project management process for tracking, reporting and recording progress and key milestones.
- Collaborate closely with Manufacturing plants MFG 6 & MFG 7 to support new product introduction and client needs. Using internal systems and working closely with scheduling and other support functions such as QC and MSAT.
- Responsible for managing risks, completing impact assessments and developing mitigation strategies and escalation as necessary.
- Collaboration with departments across the business including Manufacturing, QA, Supply Chain, Procurement, QC, Engineering and EHS to ensure the project needs are met.
- Develop high level timelines and Gantt charts, managing any changes and communication as required
- Coordinate project communications and documentation as necessary ensuring relevant stakeholders needs are met. In addition, ensure strong documentation and traceability is managed accordingly.
- Develop project management procedures and processes as required ensuring alignment with corporate guidelines
- Contribute to the establishment of a best-in-class Project Management Organisation.
- Build and establish effective relationships to elicit information from key individuals internally and externally.
- Lead and document ‘lessons learned’ and end of project closure reports.
Your Profile
Experience
- 8+ years’ experience working in a Biologics or similar GMP environment as part of project management, engineering, technical services or operations function.
- Previous experience with direct client management is desired.
- Demonstrated experience leading complex projects with high impact is required.
Knowledge
- Technical / Engineering knowledge of Upstream and / or Downstream biologics systems and processes is desired.
- Experienced in the management of complex cross functional projects.
- Knowledge / experience in the operation of GMP.
Qualifications
- B.Eng. or B.Sc. in Chemical or Process engineering or equivalent is ideal
- A qualification in project management is required (PMP, Prince2 etc.)
- A postgraduate qualification in an engineering or science discipline would be advantageous.
Behavioural Competencies
- Very customer focused, going above and beyond to ensure customer satisfaction and maintains the high standard clients are accustomed to from WuXi Biologics Project Management reputation.
- A strong communicator with the ability to work well within a cross-functional team to achieve a common objective.
- Flexible approach to work and a positive attitude will be a good fit within the team dynamic.
- Be collaborative and inclusive in your approach to work and your colleagues.
- Engage cross functionally in conjunction with a site-based team.
- Autonomous and a self-starter who will use their initiative to drive actions forward.
- Demonstrate strong ethics in adhering to company procedures and policies, regulatory standards, and our customers’ expectations.
- Ability to manage conflict and negotiate challenging situations should they arise.
Other requirements
- Potential for out of hours conference calls due to client locations globally.
- Potential requirement to travel internationally to fulfil the responsibilities of the position.
As we extend our global reach, we need colleagues interested in change, in challenge, and in building a new future together. Reach beyond yourself and discover your true potential!
If you have the ability to thrive in a dynamic and fast-paced environment and feel that the moment has come for you to be part of such an exciting journey towards accomplishing our vision - Any drug can be made, and any disease can be treated - don’t miss out on this opportunity to join us and reach beyond yourself and discover your true potential.
Apply now!
WuXi Biologics is an equal opportunities employer.
