Clinical Nurse Manager II - Inpatients General - UPMC Whitfield Waterford
Location: UPMC Whitfield Hospital
Job type: Permanent
Overview of role:
The Clinical Nurse Manager (CNM) II is a key member of the point of care team and leads the clinical management of the General Inpatients Ward with the CNM III/ADON. The General Inpatients Ward is a 13 bedded ward that specialises in a range of overnight and day case procedures in general surgery and diagnostic procedures such as, dental, ophthalmology, gynaecology, urology and general surgery. The CNM II is pivotal in upholding the UPMC values in the clinical setting ensuring accessible, world-class care that puts patients first. The post holder will work in collaboration with the CNM II, and other members of the inter-professional team to ensure that the admission, transfer, and discharge of patient throughput processes are efficient, and effective and promote a nurse led service. The CNM II position is a great opportunity to join a prestigious company to develop and progress your nurse managerial career. This role will suit an enthusiastic and motivated individual. This is a full-
Primary Duties and Responsibilities:
The CNM II will:
Assist the CNM III/ADON to patient care to ensure the highest professional standards using an evidence based, care planning approach.
Provide a high level of professional and clinical leadership to the point of care staff.
Work with the CNM III/ADON to be responsible for the co-ordination, assessment, planning, delivery and review of service user care by all staff in designated area.
Provide safe, comprehensive nursing care to service users within the guidelines laid out by NMBI (Nursing & Midwifery Board of Ireland).
Collaborate with service users, family, carers and other staff in treatment / care.
Assess, Plan, Implement and evaluate nursing care by personal involvement and supervising the activities of other qualified nurses.
To regularly evaluate and monitor patient care by using the hospitals quality systems to ensure that care is delivered.
To develop and promote good relationships with patients and carers.
To work as an effective member of the multidisciplinary team promoting good teamwork and excellent patient care.
To evaluate and further develop the philosophy, objectives and goals of the department.
To ensure that all staff are familiar with the use and care of all equipment, and that such equipment is maintained in good working condition.
To ensure strict confidentiality of information regarding patients/residents is adhered to.
Attend weekly scheduling meeting in CNM III/ADON absence so that ward activity/acuity can be matched to staffing levels for the following week.
To have a knowledge of time management system (Clockwise) so that staff’s clockwise is kept up to date in CNM III/ADON absence
The CNM II will:
Participate in and encourage the development of evidence-based practice.
Assist in unit audits and data collection.
Monitor incident occurrence on the unit. Follow up with the CNM III/ADON.
Ensure patient satisfaction surveys are completed and adhere to the KPI.
Input and close off incidents on the hospital’s Viclarity reporting system.
Develop QIP’S (Quality Improvement Plan’s) for the ward and see them through.
Update Specific Consultant Protocols for the ward as needed.
Ensure PSS (Patient Satisfaction Survey’s) are completed for each patient on the ward prior to discharge.
The CNM II will:
Provide the necessary supervision, co-ordination and deployment of nursing and support staff within the clinical setting to ensure the optimum delivery of care in the designated area through allocating work fairly and competently.
Assist the CNM III/ADON in maintaining bed management and patient flow.
Senior clinical point of call for communication to the multidisplinary team.
Responsible for the maintenance of the accreditation standards within the ward and the co ordination of staff nurses in the delegation of accreditation tasks.
Assist the CNM III/ADON in workforce planning including assisting with the roster.
Manage all resources efficiently and effectively.
Lead on practice development within the clinical area.
Assist the CNM III/ADON to lead and implement change using lean methodology.
Work within a team to contribute to the formulation, development and implementation of policies and procedures at area and hospital level.
Actively participate in the Nursing Management structure by supporting the CNM III/ADON and deputising in his / her absence when required to do so.
Maintain all necessary clinical and administrative records and reporting arrangements.
Facilitate nurses in clinical areas to assess, plan, implement, evaluate and document the care of patients within service.
Orientate all students and new staff to the ward.
Carry out monthly rounding meetings with staff.
Ensure paperwork is up to date for new ward staff being inducted and returned to HR department in a timely manner.
Have a working knowledge of Team’s for communicating with ward staff.
Escalate any issues or problems on ward to CNM III/ADON.
Qualifications & Experience:
- Be registered, or eligible for registration in the General Division of the live Register of Nurses kept by NMBI.
- A minimum of five years’ experience as a staff nurse in an >General Inpatient Surgical Ward setting is required.
- At least 2 years’ experience in a management position in >>General Inpatient Surgical Ward is desirable.
- It is desirable to have completed a recognised post-registration course in > Care of the Surgical Patient.
- Display evidence of continuing professional development.
- Demonstrate an awareness of HR policies and procedures.
- Working knowledge of Microsoft packages is essential.
- Will play an active role in the continuous improvement programme in the hospital using lean tools and methodology.
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.
Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.
Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.
Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
