SPAR Express Clonmel Oil Service Station (Waterford Rd) currently have a vacancy for a Full time Deli / Shop Assistant to work in our store.
MAIN PURPOSE OF POSITION:
To operate within the stores departments efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.
The successful candidate must be flexible to work 5 days over 7
Shifts between 6am - 5pm
The ideal candidate will possess the following attributes
Previous experience in fresh food/deli department would be beneficial
Knowledge in food safety, hygiene and HACCP would be beneficial
Customer driven with great communication and interpersonal skills
Hard-working and flexible, with the ability to work both as part of a team and on own initiative
Professional & polite manner is essential
Committed to continually improving department standards with an attention to detail
Committed to delivering great customer experiences in a busy environment
Enjoys working in a fast paced team environment and with a willingness to embrace new challenges
Must be able to work on own initiative and have an interest in food preparation
Requirements
CUSTOMER CARE
To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
Assist customers with any queries regarding fresh food department products
To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate
OPERATIONAL & STORE PRESENTATION
To prepare and serve high quality fresh food products in line with department requirements
Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised
Prepare customer orders in a timely, cost-effective and efficient manner
To be familiar with and implement fresh food offerings and promotions
Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme
Practice careful stock handling to minimise product waste
Adhere to the department portion control policy
Assist with stock-taking as directed by your manager
FOOD SAFETY
Monitor and record critical food safety information and maintain necessary HACCP documentation
Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual
Comply with allergen information requirements including labelling and display of prepack and loose products in the department
Contribute towards the department achieving symbol group awards through the store standards programme
Cooperate and provide information as requested by external auditors visiting the premises
GENERAL
To work collaboratively with management and all store employees in achieving department & store objectives
To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards
To undertake other additional duties as may be assigned by management
To participate in and complete all necessary training for the role as identified by management