If you thrive in a world of complex challenges, cross-functional teamwork, and continuous improvement and are eager to make a lasting impact we invite you to explore this exciting role.Finance Outsourcing Services Manager Responsibilities
- Strategic Development: Support the creation and execution of outsourcing goals and strategies to transform and evolve Meta’s Finance and Accounting business process outsourcing (BPO) operating model
- Governance & Process Improvement: Implement and manage governance oversight in close partnership with business stakeholders, driving continual process enhancements and automation initiatives related to BPO providers
- Service Delivery Oversight: Collaborate with Finance and Accounting teams to oversee the delivery of outsourced services, ensuring high standards in performance and compliance
- Performance Optimization: Enhance BPO service provider outcomes by focusing on operational rigor, robust data standards, and comprehensive continuous monitoring programs
- Project Management: Lead and manage complex outsourcing projects using established project management methodologies, ensuring successful execution and alignment with business priorities
- Stakeholder Engagement: Build and maintain relationships with finance, cross-functional (XFN), and third-party teams and leaders, fostering an environment of collaboration and shared vision
- Change Management: Provide change management oversight and support BPO service provider readiness for new initiative rollouts and adapting to evolving business processes and systems
- Continuous Learning: Stay informed on industry best practices and emerging technologies to ensure Meta’s financial operations remain innovative and future-focused
- 8+ years of relevant experience in large, multinational, public companies
- Demonstrated expertise in finance function outsourcing / shared services within complex organisational landscapes
- Proven communication and stakeholder management skills, including the ability to clearly articulate findings, set expectations, and influence decisions at leadership levels
- Demonstrated success building collaborative relationships with internal teams and external partners in a global, cross-functional environment
- Strategic thinker with analytical and problem-solving abilities
- Solid understanding of process and operational frameworks and their application across varying environments, with proven ability to drive process improvements through simplification, redesign, and automation
- Project management and governance experience, including leading large-scale outsourcing initiatives
- Proficient in data analytics and business intelligence tools, with the ability to generate insights that inform strategic decisions
- Experience supporting change management efforts, especially related to BPO service provider readiness and new system/process rollouts
- B.A. or B.S. in Finance, Economics, Business or related
Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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