We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Johnstown. This is a full fixed term contract
Pharmacy Healthcare Advisor
Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you.
Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store ensuring our customers come first your primary focus will be to offer the advice and support that each of our customers need in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.
We are looking for someone who is dynamic and energetic to join our team.
Supported in-store by an excellent team and a support office
Rosters are published up to 8 weeks in advance
Excellent training and support structures are also available centrally from our Pharmacist management team
Key Responsibilities
Providing outstanding customer service
Driving retail sales through link selling and advising customers of promotions in store
Ensuring stock levels are maintained at optimal levels
Accurately and securely performing cash management duties
Ensuring the company merchandising standards are maintained ensuring the pharmacy is always presented to the highest level
Building customer loyalty
What are we looking for
Strong customer engagement and customer service. Listening to our customers, understanding their needs, and delivering great service every time
Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
Strong product knowledge
Experience in or interest in skin care is an advantage
Proven sales ability
Any other projects and duties where they arise
What we would like from you
Customer focused with an ability to effectively deal with customers
Previous OTC sales and customer service experience
Excellent interpersonal and communication skills
Positive can-do attitude
A keen interest in retail pharmacy
What we promise you
Competitive salary
Generous staff discounts in-store
‘Refer-a-friend’ bonus scheme
Tax-saver travel
Additional long-service days
If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.
Hickey's Pharmacy is an equal opportunities employer
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