Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. We’re hiring a Product Manager to lead customer-facing financial reporting and underlying data across Toast’s Fintech portfolio. Toast’s 140,000+ customers use these reports and data every day to track payments, monitor deposits, understand fees, and manage their business. This role is based in Dublin and is on a hybrid basis - the successful candidate will be expected to join other Toasters in our central office at St Stephen’s Green two days each week.
Overview of the team:
You’ll be joining the Fintech Payments Product team, which is responsible for the platform that powers financial transparency, trust, and velocity for our customers. This role will report to the Director of Pricing & Funds Management in our Dublin office, and will collaborate closely with Engineering and Design to shape the reporting experiences and underlying data models that support new financial products. With new capabilities across Payments, Fee Models and Financial Services being launched, this PM will be critical in ensuring our reports evolve to meet merchant and internal needs.
About this roll* (Responsibilities)
- Partner with Data Engineering and Analytics to define and maintain reliable, well-structured data models that power financial reports and enable scalable platform insights.
- Ensure data quality and integrity, supporting consistent definitions, timely availability, and accessibility across multiple use cases—from customer-facing reports to internal systems like Salesforce.
- Champion data as a strategic asset by enabling future AI, automation, and self-service tooling—ensuring foundational financial data is modeled with integrity, equity, and reusability in mind.
- Own and evolve Toast’s customer-facing financial reports—ensuring they are intuitive, accurate, and aligned with the diverse needs of restaurant operators across sizes and segments.
- Collaborate with Engineering and Design to deliver high-quality reporting experiences, rooted in usability best practices and driven by feedback from customers and internal teams.
Prioritize reporting enhancements that improve transparency and trust, and align with the broader Payments roadmap—surfacing the right insights at the right time.
Do you have the right ingredients*? (Requirements)
- You must have a minimum of 3–5+ years of product management experience, ideally in fintech, data, or reporting-heavy environments.
- Experience shipping high-quality customer-facing products with cross-functional teams.
- Strong technical fluency—you’re comfortable with SQL, data flows, schemas, and working with Data/Analytics teams.
- Excellent communication skills and ability to drive alignment across complex stakeholder landscapes.
- Ability to work independently and take ownership of outcomes in ambiguous or fast-paced settings.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
Special Sauce* (Nice to Haves)
- Prior experience working on reporting, fintech, payments, or reconciliation products.
- Familiarity with BI tools like Hex, Looker, Tableau, dbt, or similar.
- Understanding of US payments infrastructure.
- Experience collaborating across time zones or distributed teams.
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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