Quality Compliance Technician

Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day.

For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It's the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don't just embrace our differences - we celebrate them.

Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are - and that's something we are really proud of. Which is why we've summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.

United Drug are hiring a Quality Compliance Technician responsible for supporting key activities within the Quality Compliance team.

Responsibilities:

• Collaborating cross-functionally to manage the lifecycle of over 3,000 controlled documents within the Document Management System (DMS).
• Monitoring key performance indicators (KPIs) and delivered comprehensive organization-wide compliance reports related to documentation practices to support continuous improvement initiatives.
• Preparing and submitting when required, licence variation applications to The Health Products Regulatory Authority (HPRA) and managed their integration and tracking within the QMS.
• Participating as a support auditor in internal audits, contributing to compliance assurance and audit readiness.
• Key user in all QMS databases including E-Learning and M-Files
• Utilise a continuous improvement approach in all aspects of role
• Performing regular training as per United Drug training procedure and GDP/GMP guidelines
• Collaborate with Operations to drive Quality awareness, facilitate GDP/GMP and implement improvements.
• Participation in cross functional projects and subject matter expert in QC tasks with a particular emphasis on Document Management.
• Provide Quality support to ensure that the following systems comply with GDP & GMP legislation
• Document Management
• Deviation Management
• Training
• Change Management
• Sub-Contractor Management
• Audit (Self-Inspection)

Requirements:

• Strong IT skills, with experience in working with Documentation Management Systems an advantage.
• Relevant experience (2yrs +) working in the pharmaceutical or regulated distribution industry.
• Strong communication skills and the ability to work well with people at all levels of the organisation.
• Working knowledge of current Good Distribution Practice (GDP).
• Strong organizational skills, including ability to follow assignments through to completion.
• Demonstrated ability in problem solving.
• Attention to detail and good follow through with a high level of accuracy.
• Ability to work towards deadlines.
• Ability to work to work independently.

About United Drug

United Drug is Ireland's largest pharmaceutical distribution company and was originally founded by a group of pharmacists in Ballina, Mayo in 1948. In 2022 United Drug became part of the PHOENIX group and is now part of Europe's leading healthcare provider in the sector. Employing more than 650 staff across operations in Dublin, Limerick and Mayo, we partner with more than 1,900 pharmacies, hospitals, clinics and primary care centres across Ireland. The business spans across three business units; United Drug Wholesale, United Drug Distribution and United Drug Consumer - all leaders in their category.

About PHX Ireland & PHOENIX Group

As Irelands leading fully integrated healthcare provider, we are proud of our mission - We deliver health.

PHX Ireland Group employs over 1,800 talented and experienced people, all passionate about supporting their customers and patients and striving to enhance the quality of life for millions of patients every single day.

We operate 5 distribution centres, pharmacies nationwide, deliver over 85 million packs to Irish pharmacies and hospitals, and serve over 500,000 patients each year.

By working collaboratively together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare needs.

PHX Ireland is part of the PHOENIX group. Having access to Europe's leading healthcare provider helps us grow and evolve, by adopting best practice, and sharing insights, processes, and expertise we can continuously improve our offering and drive Irish Healthcare forward.

We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to [email protected]