Role: Service Manager
Location: Waterford
Salary: Competitive
Contract: Permanent
Galway Plant and Tool Hire (GPT) is a one of Ireland’s largest and most successful plant and commercial vehicle hire specialists. We have 8 branches nationwide, serving the needs of both public and private sector customers.
GPT is part of The Briggs Equipment Group, a leading provider of asset management and maintenance solutions across the UK and Ireland. We currently have a Service Manager position based in our Limerick depot.
In this role you will be:
- Managing the service function within the branch, this will include the maintenance, upkeep and servicing of all fleet assigned items.
- Planning and coordinating work and assignments for the team of fitters, mechanics, and apprentices.
- Handling any customer issues or concerns quickly and professionally to maintain good customer relationships.
- Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
- Supervising the preparation and readiness of branch-based fleet items prior to dispatch and upon return, supervising the assessment, inspection, and repair of items.
- Applying your knowledge and mechanical experience to assist in problem solving.
- Dispatching fitters and mechanics to breakdowns as required and monitoring the progress.
- Managing vehicle maintenance plans and service/repair intervals.
- Ordering and maintaining stocks of spare parts.
- Ensuring the health and safety, and wellbeing of staff, working with local management to manage and monitor safety.
What will help you to excel in this role:
- Strong industry knowledge of heavy and light goods vehicles.
- Excellent leadership, communication, and customer service skills.
- Computer literacy and good organisational skills.
- Strong creative thinking and problem-solving skills
- The ability to work under pressure.
What you can expect from us:
- Competitive salary
- Contributory pension scheme with employer contributions up to 6%
- HSF Health plan scheme
- Future development and career opportunities
- Profit share bonus based on business performance
What’s next
If you are interested in joining Galway Plant and Tool Hire, then please click on the apply now button and a member of the team will be in touch.
Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review.
If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met.
