Account Manager:
An exciting opportunity has arisen within our company with a position available for Account Manager/Specialist to join our Waterford based company. As Account Manager/Specialist the successful candidate will be responsible for day to day client management primarily dealing with queries, administration and reporting. The role will require an Individual who can work on their own initiative, be open minded and have a strong service focussed work ethic.
Key Responsibilities:
- Being direct contact liaison for client and processing requests to a high standard.
- Report writing on a daily, weekly, monthly basis and responding to client phone and email queries. An excellent working knowledge of Microsoft Office is of benefit.
- Daily input of information for client billing and management
- Attending client meetings
- Ability to work on own initiative or as part of a team
- High level of attention to detail is vital in this position.
- Excellent interpersonal skills, telephone manner and customer service experience
- Organisational/Time Management skills
- Work to deadlines
- Perform ad hoc and special assignments as required
- Reporting directly to the Operations Manager
Ideally the candidate should:
- Have a high standard of spoken and written English
- Possess good influencing skills and be confident in managing relationships.
- Have a proven capability to work on own initiative
- A professional office etiquette is required whilst dealing with both colleagues and clients alike.
- Demonstrate an energetic, self-motivated and flexible approach to all matters.
- Ability to perform under minimum direction with a positive approach to dealing with challenges.
- Strong reporting and written communication skills, ensuring strong quality of deliverables at all times tailored to the needs of the client.
- Competent in all Microsoft Office programs.
- Confident in building rapport with clients and peers
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Full Drivers Licence required
Job Types: Full-time, Permanent
Pay: €32,000.00-€36,000.00 per year
Benefits:
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Experience:
- Account management or sales role: 1 year (preferred)
Work Location: In person
Application deadline: 19/02/2025
Reference ID: Account Mgr 2025