Job Title: Administration Officer
Location: Limerick
Reports to: HR Director
Job Type: Full-Time
Salary: Competitive
Note: Starting date is 25th of August
Job Summary:
Kaph Kaph Care is looking for a full-time Admin Officer. The Admin Officer will provide administrative support to the management and operational teams of the home care and recruitment agency. This role requires a highly organized individual who can manage a variety of administrative tasks, ensuring smooth operations within the agency. The Admin Officer will handle everything from office organization to assisting with client management processes.
Key Responsibilities:
Administrative Support:
- Provide general administrative support, including answering phone calls, responding to emails, and managing external correspondence.
- Maintain and update client records, staff files, and other critical documents.
- Organize and maintain filing systems, both digital and physical.
- Handle day-to-day office tasks, such as ordering office supplies and ensuring office equipment is in working order and the company compliance with policy and regulations .
Client Management:
- Assist in coordinating home care services, including communicating with clients, caregivers, and external partners.
- Manage and update client schedules for care services, ensuring caregivers are matched with clients appropriately.
- Address client queries and concerns in a timely and professional manner.
- Ensure that client satisfaction is maintained through continuous communication and follow-up.
Compliance & Reporting:
- Ensure all administrative processes are in compliance with relevant regulations (e.g., GDPR, health and safety laws, recruitment laws).
Payroll
Shift scheduling and cover
Required Skills & Qualifications:
Education & Experience:
- Previous experience in an administrative role, office management, ideally within a home care or recruitment agency setting.
- A high school diploma or equivalent is required; additional qualifications in business administration or human resources are an advantage.
- Excellent organizational and time-management skills.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and general office software.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Knowledge of recruitment processes and client care management systems is an advantage.
Personal Attributes:
- Professional, courteous, and friendly demeanour.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and work with sensitive information.
- Flexibility to adapt to changing tasks and priorities.
Working Conditions:
- Work is based in an office environment.
- Standard office hours, with some flexibility required based on the needs of the agency.
How to Apply:
Please submit your CV and a cover letter to careers@kaphcare.com
Job Overview
We are seeking an Administrative Officer to join our team. The ideal candidate will be responsible for providing administrative support and ensuring efficient office operations.
Duties
- Managing office supplies and equipment
- Assisting in the preparation of reports and presentations
- Coordinating meetings and appointments
- Maintaining accurate records and files
- Liaising with internal and external stakeholders
- Supporting the team with administrative tasks
Skills
- Proficiency in English languages
- Strong administrative skills
- Familiarity with Microsoft Outlook, Office, and IT systems
- Excellent customer service abilities
- Strong organisational skills
- Effective communication skills, both written and verbal
Note: Starting date is 25th of August
Job Type: Full-time
Experience:
- Administration: 1 year (required)
Work authorisation:
- Ireland (required)
Work Location: In person
Application deadline: 20/08/2025
Reference ID: KAPH25/AD01
Expected start date: 25/08/2025