Customer Service Representative II

Stericycle
€27,000 - €30,022 a year
Dublin
6 days ago

About Us:

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.

Key Job Activities:

Working a 40-hour week over 4 days and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.


Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.


Ensure that no material is left in the console.


Replace the console bag with an empty bag and lock the console.


Take material directly to the shredder truck and proceed to shred.


Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.


Immediately upon completion of the shredding locate the client's for signature.


Give and explain certificate of destruction to client.


Record time shred was completed.

Education:

Experience (North America & LATAM):

Junior and Leaving Certificates.

Experience (EMEAA):

Relevant driving experience and a Class C licence, along with a full driver CPC card.

The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.

Excellent customer service skills and plenty of flexibility around working hours.

Ability to read and understand client information sheets.

Ability to write clear messages on daily reporting sheets.

Certifications and/or Licenses:

Benefits:

Stericycle offers you:

  • Contributory Pension Scheme
  • Life Insurance
  • Access to SteriCares, our employee support fund
  • Stericycle University – Our online library of self-development & learning
  • Annual performance related pay review.
  • Referral Scheme (Earn by introducing people in your network to the Stericycle family)
  • Flu voucher
  • Eye Test voucher

And more…

Our Promise:

Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Apply
Other Job Recommendations:

Customer Service Representative - Italian

Lifewave Europe Ltd
Limerick
€27,000 - €32,819 a year
  • Responding to customer and employee questions/concerns in an...
  • Maintaining knowledge of the company's facilities, websites,...
2 days ago

Customer Service Representative

Global Payments
Dublin
€29,468 - €37,313 a year
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments...
4 days ago

Customer Service Advisor

Blackwater Motors
County Kerry
€27,500 - €32,500 a year
  • Act as the first point of contact for service and parts...
  • Coordinate service appointments liaise with technicians...
5 days ago

Customer Service

Chleo Professional Ltd
Dublin
€27,000 - €28,777 a year
  • Respond to customer queries via email, phone, and social...
  • Process orders, returns, exchanges, and refunds...
4 days ago

Senior Customer Service Advisor

Johnson & Perrott Motor Group
Cork
€27,000 - €31,569 a year
  • Provide end-to-end management of customer vehicle service...
  • Meet and greet all service customers professionally...
3 days ago

Bilingual Customer Support Representative

Procore Technologies
Dublin
€31,200 - €42,900 a year
  • Success in this role is measured by key performance...
  • Ability to troubleshoot technical issues, diagnose the root...
3 days ago

Customer Service Driver

Martin Brower
County Dublin
Are you ready to make a difference while driving through your community? We are looking for enthusiastic and dedicated individuals...
3 days ago

Customer Service Agent - PART TIME - IRE

Swissport International AG
Dublin
US$32,000 - US$34,000
  • Assist passengers with check-in procedures, luggage...
  • Collaborate with colleagues and stakeholders to maintain...
3 weeks ago

Customer Service Advisor - Hybrid in Little Island

Capita
County Cork
  • Handle a high number of customer queries via telephone, up...
  • Answer all queries in a positive manner, ensuring you give a...
3 weeks ago