At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
We are hiring a Service Support Coordinator role to be based full time in our offices in Dublin , in the Ballycoolen area. The Service Support Coordinator plays a vital role in managing the reactive workload of the Irish Service Department. This position ensures that all service operations are executed efficiently, professionally, and in full compliance with approved procedures and quality standards.
Key Responsibilities:
- Customer & Communication Management
- Service Coordination
- Reactive Repairs & Commissioning
- Internal Collaboration
- Process & Compliance
- Task & Workflow Management
- Reporting & Support Trade Compliance
Experience required:
- 1+ years experience in an office environment
- Experienced with Microsoft office
- This role demands strong coordination, communication, and organizational skills to ensure service excellence and operational efficiency. Oracle experience is a plus
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Benefits:
- Competitive base salary
- Health Insurance
- Life Assurance
- 25 days annual leave plus 10 bank holidays Dynamic, expanding team with significant opportunities for career progression, international travel, and personal development.
The successful candidate will embrace Vertiv's Core Principals & Behaviours to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
Work Authorization
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers.
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the Republic of Ireland.
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