Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program or project management.
- Experience with cross-functional collaboration and stakeholder management.
- Experience in operations management, account management or client services roles.
Preferred qualifications:
- Experience working within a complex organizational setting (e.g., program management office, geographic dispersion, etc.).
- Experience in Data Center operations.
- Ability to present materials to a range of partners on both technical and non-technical matters.
- Ability to travel 30% of the time as needed.
- Excellent communication, project and stakeholder management skills.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
As a Technical Program Manager at Google, you will lead complex, multi-disciplinary engineering projects using your engineering expertise. You will plan requirements with internal customers and usher projects through the entire project life-cycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You will explain the team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using your extensive technical and leadership expertise, you will manage projects of various size and scope, identifying future opportunities, improving processes, and driving the technical directions of your programs.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Establish and maintain a position as an advisor and advocate for internal customers for services deployed in non-Google owned data centers.
- Work with customer technical leads, executives, and partners to manage and deliver infrastructure and operations projects.
- Work closely with operations managers, data center technicians, and partner teams in order to improve processes and identify efficiencies that can be executed on.
- Become a trusted expert in data center operations, and provide effective operational and technical advice around processes and execution.
- Channel customers’ feedback to the delivery project management team to ensure excellent in-production experience.