Function: Sales
Location: Cork
Contract: Permanent
About the Role
We’re looking for a passionate Coffee Ambassador to join our Coffee Team at Coca-Cola HBC. In this role, you’ll be a key driver in growing our coffee portfolio, developing new customer relationships, and ensuring profitability. You will work closely with customers to deliver a premium experience, supporting excellence in product delivery, and consistently exceeding annual targets.
Key Responsibilities
- Build and maintain a strong pipeline of prospective customers, ensuring effective follow-up and implementation.
- Drive the On-Trade Activation strategy, including customer negotiations and stakeholder engagement.
- Partner with colleagues to develop and implement capability-building plans for both customers and internal teams.
- Collaborate with the Away From Home team to maximize customer engagement and identify new opportunities.
- Leverage all market opportunities in partnership with the Sales team to deliver outstanding results.
- Establish strong partnerships with cross-functional teams through shared routines and collaboration.
- Support a joint value creation approach to account management, with a focus on lead generation from core business.
- Manage effective sales and negotiation processes, including new products, distribution, and activations.
- Contribute to team success by sharing knowledge, best practices, and supporting achievement of key business indicators.
- Deliver against targets for new product launches within your area, ensuring flawless execution.
- Showcase our coffee portfolio to potential new HoReCa (Hotels, Restaurants, Cafés) customers, demonstrating product expertise, professional machine techniques, and barista routines.
- Lead contract negotiations and oversee the signing process.
- Supervise the installation of the equipment and proper functionality/operation of the machine.
- Make any necessary adjustments of equipment, programming/calibration/configuration, ensuring and accurately reflecting agreed solution between customer and CCH.
Your Key Ingredients
- Proven track record of achieving and exceeding sales targets.
- Strong Key Account Management skills with the ability to build long-term relationships.
- Commercial acumen and financial awareness, with experience managing budgets effectively.
- Strong operational planning and end-to-end sales process management experience.
- Analytical thinking and problem-solving skills to support decision-making.
- Experience in new customer development within relevant categories.
- Excellent communication, influencing, and presentation skills.
- Strong interpersonal skills and ability to collaborate effectively.
- Commitment to delivering high customer satisfaction.
Why Join Us?
At Coca-Cola HBC, we celebrate diversity and inclusivity. We are proud to provide equal opportunities for all, regardless of race, colour, religion, age, disability, sexual orientation, or gender identity. Join us in creating a culture where everyone belongs and contributes to shared success.
