About Phorest
Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company.
We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster.
The Opportunity
As a Commercial Data Analyst embedded within the Analytics team, you will act as a dedicated data partner to the Commercial Team, supporting revenue and margin-focused decision-making across the business. While formally part of the central Analytics team, you will work with a dotted-line reporting relationship to the Revenue and Commercial functions, ensuring alignment with business needs.
In this role, you will be responsible for designing and maintaining the data infrastructure that powers key revenue performance tracking, commercial reporting, and pricing analytics.. You will collaborate closely with stakeholders across Finance, Product, and Business Operations to provide timely, accurate, and actionable insights that shape business-wide revenue processes, pricing strategies and commercial outcomes.
What You'll Do
Be the go-to data person for all revenue-related, pricing and commercial analyses, supporting the Commercial team with the analysis they need to make smart decisions.
Monitor and report on the trends for all revenue lines within the company, and build an understanding of what drives their performance, measuring growth against KPIs.
Create and manage dashboards and reports that help the business understand how pricing changes are performing and where opportunities lie.
Work closely with the Product Commercial Lead, Head of Pricing and Head of Business Performance to test and evaluate pricing strategies, helping to measure their impact on the bottom line, while driving best practices for business growth.
Make sure the data we use is accurate, reliable, and consistent—so that we can make decisions with confidence.
Collaborate with teams like Product, Finance, and Customer Success to ensure the data reflects real-world business needs.
Spot patterns, trends, or gaps in our pricing and revenue data—and turn them into practical recommendations, using data visualisation tools to surface insights for stakeholders.
Help tell the story behind the numbers by translating data insights into clear, actionable guidance for the broader team.
Work on both internal and client-facing projects, maintaining data from various sources to provide top-notch commercial analysis and insights into Phorest’s revenue streams, with a special emphasis on payment products.
Stay informed about industry trends, legislation, competitor offerings, and emerging technologies in both revenue and merchant services. You'll bring a strong commercial awareness to all your analysis.
Work closely with the Finance team to streamline and maintain our revenue budgeting and forecasting models and framework, ensuring accuracy and efficiency in our financial planning.
Monitor and mitigate revenue-related risks, including fraud, chargebacks, and errors, through proactive measures and controls.
Who You Are
A Bachelor's Degree in data analytics or a closely related field is preferred.
Proven experience as a Commercial Analyst, Revenue Analyst, Payments Data Analyst, or a similar role, ideally within a business with significant payment processing.
Strong understanding of overall business revenue drivers, payment systems, merchant services operations, and payment data.
Excellent skills in Excel/Google Sheets, SQL, and data visualisation tools (e.g., Looker, Tableau, Power BI). Some proficiency with Python or R is a bonus.
Deeply curious and proactive in exploring trends and anomalies
Top-notch analytical and problem-solving abilities.
Great communication and interpersonal skills – you can turn complex data into clear, actionable business insights.
Detail-oriented and rigorous in your analyses.
Able to work well independently and as part of a team.
A proactive, results-oriented mindset, coupled with strong commercial awareness.
A self-starter who can take initiative to solve problems and maintain a high standard of work.
Benefits
Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
️We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
We care for your family and provide Enhanced Maternity and Paternity Benefits.
We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.
Moving house? Phorest employees get 3 moving days.
Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
