Job description
Pure Oil is a family-owned and managed business with a reputation for providing high-quality edible vegetable oil products to businesses across Ireland as well as used and waste oil collection. We provide our customers with a ‘complete managed service’
We currently have a FULL-TIME vacancy for a Customer service Administrator based out of our Wexford Depot.
Hours of Work:
Monday-Friday, 39.5 hours per week.
9.00am - 5.30pm Monday-Friday.
Overview of the Customer Service Administrator Role:
- The person will work closely with the Pure Oil logistics Team, wider Commercial Team, and Distribution Team to provide excellent customer support and service.
- Proactively make outbound calls to current customers and support Pure Oils' wider Commercial team to answer and respond to inbound calls to provide high levels of Customer Service and support and promote the Pure Oil name.
- Gather, maintain, and update information onto the Customer Database.
Employee Benefits:
- Full Training & Development Provided
- Competitive Salary
- Pension Scheme
- Free On-Site Parking
Essential Criteria:
- Minimum of 1-year experience working in a customer service-focused role.
- Experience in a Customer Service Administrator role within an environment focused on sales growth and achievement of targets.
- Previous experience in direct contact with customers
- Ability to successfully negotiate with customers by building a strong relationship.
- Possess excellent telephone mannerisms.
- Highly organised and proactive.
- Ability to be self-motivated and driven to meet set targets.
Desirable Criteria:
- Previous experience within transport/logistics sector
- Previous experience using customer database software.
Pure Oil is an equal opportunities employer and welcomes applications from all sections of the community.
In certain circumstances, employment is dependent upon obtaining satisfactory reference and disclosure checks.
Job Type: Full-time
Pay: €14.00 per hour
Benefits:
- Company pension
- On-site parking
Application question(s):
- When are you available to start?
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- Ireland (required)
Work Location: In person
