Food & Beverage Duty Manager

We are currently seeking a Duty Manager with a specific focus for the Food & Beverage department to join our amazing team in The Metropole Hotel

Duties & Responsibilities:

To ensure that the operation in all areas is running to the agreed standard and follow up any discrepancies with the relevant HOD's
To be operationally responsible for the service delivery and standards throughout the entire building when on duty.
To patrol the building ensuring that all fire exits are free from obstruction and in proper working order.
Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction, effectively responds to guest problems and complaints.
Ensure that all signage throughout the building is up to date, in the correct standard and professionally displayed.
Patrol the building at regular intervals paying particular attention to cleanliness, both inside and outside the building.
To take control and lead the team in the event of a fire alarm or pre-alarm scenario.
Ensure that the back of house areas are in clean and proper condition.
To spot check guest bedrooms daily

Experience and Skills

BENEFITS

Competitive rate of pay
Relocation Assistance
Access to our Company Pension Scheme
Death in Service Benefit
Employee referral bonus
Friends & Family discounts across our restaurants
Special rates in our hotel accommodation
Paid internal and external training days
Access to Trained Mental Health First Aiders
Team Member Social & Wellbeing Events
Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
Meals on Duty
Assistance with Leap Cards

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Food and Beverage Duty Manager

Food and Beverage Assistant