Grocery Key Account Manager
Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day.
For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It's the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don't just embrace our differences - we celebrate them.
Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are - and that's something we are really proud of. Which is why we've summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.
Overview / Purpose of the Role
We are seeking a dynamic and results-driven Grocery Key Account Manager to join our team. The ideal candidate will have a proven track record in managing key accounts within the FMCG sector, with a strong focus on the grocery market in Ireland. You will be responsible for developing strategic partnerships, driving sales growth, and ensuring the successful execution of business plans and delivery of margin targets
Key Responsibilities
Account Management: Develop and maintain strong relationships with key grocery partners, ensuring high levels of customer service and satisfaction.
Sales Strategy: Create and implement effective sales strategies to achieve revenue and margin targets and grow market share within assigned accounts.
Market Analysis: Analyse market trends, competitor activity, and customer insights to identify opportunities for growth and improvement.
Negotiation: Negotiate annual JBPs, pricing, and promotional agreements with key accounts to maximise profitability and enhance brand visibility.
Collaboration: Work closely with cross-functional teams, including marketing, supply chain, sales and finance, to ensure alignment and support for account initiatives.
Reporting: Monitor and report on sales performance, market conditions, and account developments to senior management.
Promotional Planning: Develop and execute promotional plans that align with customer strategies and work with and manage partners to drive product visibility in store.
NPD Opportunities: Identify & secure new business opportunities either through NPD listings/distribution gains or new category expansion.
Manage 3rd party field sales team: Manage & direct 3rd party field sales team to ensure all commercial & brand targets are achieved.
Key Experience / Skills / Education
Minimum 3+ years' experience in key account management or sales within the FMCG sector, preferably in the grocery market.
Degree in Business, Marketing, or a related field.
Strong negotiation and communication skills.
Commerciality
Excellent analytical and problem-solving abilities.
Proficient in Microsoft Office Suite and CRM software.
Ability to work independently and collaboratively in a fast-paced environment.
Personal Attributes
Results-oriented with a strong drive to succeed.
Ability to build and maintain strong relationships with clients.
Adaptable and open to new ideas and strategies.
Strong organisational and time management skills.
Accountable and takes ownership of area of responsibility.
About United Drug
United Drug is Ireland's largest pharmaceutical distribution company and was originally founded by a group of pharmacists in Ballina, Mayo in 1948. In 2022 United Drug became part of the PHOENIX group and is now part of Europe's leading healthcare provider in the sector. Employing more than 650 staff across operations in Dublin, Limerick and Mayo, we partner with more than 1,900 pharmacies, hospitals, clinics and primary care centres across Ireland. The business spans across three business units; United Drug Wholesale, United Drug Distribution and United Drug Consumer - all leaders in their category.
About PHX Ireland & PHOENIX Group
As Irelands leading fully integrated healthcare provider, we are proud of our mission - We deliver health.
PHX Ireland Group employs over 1,800 talented and experienced people, all passionate about supporting their customers and patients and striving to enhance the quality of life for millions of patients every single day.
We operate 5 distribution centres, pharmacies nationwide, deliver over 85 million packs to Irish pharmacies and hospitals, and serve over 500,000 patients each year.
By working collaboratively together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare needs.
PHX Ireland is part of the PHOENIX group. Having access to Europe's leading healthcare provider helps us grow and evolve, by adopting best practice, and sharing insights, processes, and expertise we can continuously improve our offering and drive Irish Healthcare forward.
We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to [email protected]
