Job Specification: Chef de Rang – Neighbourhood
Location: Neighbourhood, Naas
Position: Chef de Rang (Front-of-House Team Member)
Reports To: Restaurant Manager
About Neighbourhood
Neighbourhood is a premier dining destination in Naas, renowned for its exceptional service, locally sourced ingredients, and warm hospitality. We offer a dynamic dining experience with a focus on quality, innovation, and a commitment to creating unforgettable moments for our guests.
We are looking for an enthusiastic and professional Chef de Rang to join our team and contribute to delivering exceptional service in our vibrant downstairs restaurant.
Role Overview
As a Chef de Rang, you will play a key role in delivering an outstanding guest experience. You will be responsible for managing your section of the restaurant, ensuring guests are served efficiently and to the highest standard. This role requires strong communication skills, a passion for hospitality, and the ability to work as part of a collaborative team.
Key Responsibilities
Guest Experience
- Welcome guests warmly and ensure they feel valued throughout their dining experience.
- Take accurate food and drink orders and ensure all guest requests are accommodated.
- Serve dishes and beverages with precision and care, explaining menu items as required.
- Anticipate guest needs and proactively offer assistance to enhance their experience.
- Handle any guest concerns or complaints professionally, escalating to management when necessary.
Section Management
- Manage your assigned section, ensuring tables are clean, set, and ready for guests.
- Coordinate with the kitchen and bar teams to ensure timely service of food and drinks.
- Monitor table turnover and assist in seating guests efficiently.
- Maintain a high standard of cleanliness and presentation in your section at all times.
Team Collaboration
- Work closely with the front-of-house team to ensure seamless service.
- Communicate effectively with the kitchen team regarding special requests or dietary requirements.
- Assist colleagues as needed to maintain a positive and productive team environment.
Upselling & Product Knowledge
- Provide guests with detailed information about menu items, including specials and pairings.
- Make personalized recommendations to enhance the dining experience.
- Promote upselling opportunities, such as wine pairings, desserts, and specialty dishes.
Key Skills & Attributes
- Customer Focused: A passion for delivering exceptional guest experiences.
- Attention to Detail: Ensures all aspects of service meet the highest standards.
- Communication Skills: Clear and professional communication with guests and team members.
- Team Player: Collaborates effectively with colleagues to ensure smooth operations.
- Problem-Solving: Handles guest concerns calmly and efficiently.
- Organizational Skills: Manages multiple tables and tasks with ease during busy service periods.
Qualifications & Experience
- Previous experience in a similar role in a high-quality restaurant or hospitality environment.
- Strong knowledge of food and beverage service, including wine and cocktail pairings.
- Familiarity with point-of-sale systems and reservation management systems.
- Certification in food safety and hygiene is an advantage.
- A genuine passion for hospitality and guest service.
Working Hours
- Full-Time Role: Flexibility to work evenings, weekends, and holidays is essential.
- Typical working days align with restaurant operations from Wednesday to Sunday.
What We Offer
- Competitive salary.
- Opportunities for career progression and professional development.
- A supportive and inclusive work environment.
- Staff discounts on dining experiences.
Job Type: Full-time
Pay: €13.50-€15.50 per hour
Benefits:
- Employee discount
- Sick pay
Ability to commute/relocate:
- Naas, County Kildare: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Hospitality: 2 years (required)
Work authorisation:
- Ireland (required)
Work Location: In person
Reference ID: DSNBHD1
