Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Overall purpose of the role
The job holder will support with the successful delivery of the Howden Ireland’s insurer management and placement strategy. They will work with the Director of Broking and the wider senior management team in the development and execution of Howden Ireland’s insurer strategy and the co-ordination, management, and development of strategic insurer relationships. The individual will work closely with the broking business to achieve closer alignment between Howden Ireland’s insurer partners and the business. The individual will be responsible for delivering engagement and insight services for Howden Ireland’s insurer partners in order to identify opportunities for mutual success.
Key Responsibilities
Helps to shape business strategy by understanding its insurer partners current & emerging needs and advising on how Howden can help address them.
Supports delivery of Howden Ireland’s insurer management and placement objectives (e.g., insurer partnership delivery, portfolio solutions etc).
Supports Howden Ireland in the development and execution of its high-level insurer management strategy.
Delivers assigned tasks and also contributes to other projects and initiatives, as required.
Provides relevant management information to the Line Manager, as required.
Ability to articulate Howden Ireland and Group strategy across the business.
Helps achieve close strategic alignment between insurer partners and the business.
Understanding of business objectives regarding placement and portfolio strategy.
Leads the delivery of services to strategic partner insurers (e.g. insurer engagement and provision of management information).
Skilled at data analysis and processing functions, such as, but not limited to, Microsoft Excel and PowerPoint.
Keeps insurers informed, acting as a point of contact for queries to help ensure efficient and effective relationship management.
Assists with outlining solutions to challenges and making recommendations.
Identifies risks, highlighting these to relevant parties in good time.
Remains aware of the market landscape (e.g. competitors, potential changes/risks, industry standards, new opportunities etc).
Keeps informed of all relevant legal and regulatory developments.
Follows the company processes and procedures.
Develops strong relationships with Business Units within Howden Ireland and external stakeholders.
Coordinates, manages, and develops insurer partner relationships to ensure delivery meets expectations and is compliant.
Acts as a point of contact for insurer requirements, issues, and queries.
Facilitates smooth communication between various parties within the business.
Assists with insurer issues relating to account management and escalates them to Line Manager if needed.
Maintains and grows insurer relationships to support future opportunities.
Shares information that could be beneficial to Howden Ireland.
Attends external seminars, forums, and events where necessary, to positively represent Howden Ireland and increase own knowledge and understanding of changing needs and market trends.
Acts as a role model by demonstrating a positive attitude and promoting continuous improvement.
Displays and instils a positive, highly collaborative and customer-centric culture.
Actively undertakes personal development.
Person Specification
Highly organised, with good planning, prioritisation, and time management skills.
Excellent attention to detail.
Enterprising: able to spot opportunities.
Broad vision: sees connections and big picture.
Customer-focused approach.
Strong inter-personal skills.
Consultative and collaborative nature.
Ability to manage expectations and able to deliver both good and bad news to stakeholders.
Excellent listening and communication skills.
Highly proficient user of MS Excel and PowerPoint.
Qualifications and experience
5+ years insurance industry experience.
CIP Qualified.
Understanding of insurance industry and insurer landscape (desirable, but not essential).
Educated to third level degree standard (desirable, but not essential).
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
