Be Yourself - Be Happy
We have a great opportunity for a Night Manager to join the group at Leonardo Hotels.
We want you to support a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel.
Why come and work for us?
- Earn thousands by referring a friend to work with us
- Stay at one of our Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
- Company Pension Scheme, Life assurance Wellbeing support
- 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
- The opportunity to work for a well-respected brand where people development is at the heart of our culture
- An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
- Leo Points – earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
- Employee of the month earning you a little bonus and fame for that entire month.
- Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
- Meals on duty
- Monthly / Quarterly engagement activities - we like to have fun while working hard
- Annual Charity Event Day- we help and support our communities
- Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support
- Strong Operational knowledge across either Reception and nights departments or even better both.
- Background in branded hotels – so you will understand how we work
- Excellent Customer service skills, standards driven, good organisational skills
- To be able to make decisions in a fast paced environment and to enjoy it
- To be great at up-selling – anticipating customer needs as well as improving the bottom line
- To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
- Ability to communicate to and motivate your team providing night to night leadership and direction
- Be able to use computer systems – we use Opera, Workday and Micros.
- To plan and ensure the hotel is ready for the days business – preparing for the morning meeting and sharing information with the team
- To be out and about in the hotel, supervising the night to night operation and ensuring exceptional guest service.
- To encourage the team to maximise sales opportunities
- To ensure prompt resolution of customer complaints
- To develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
NYX HOTEL DUBLIN CHRISTCHURCH: THE PLACE TO BE
NYX Dublin Christchurch is located in the heart of the popular Temple Bar, where you’ll find some of the city’s very best food, drink and entertainment. Don't miss out on the unforgettable experience of staying at NYX, where you'll be treated to a delightful blend of contemporary charm, delectable cuisine, refreshing drinks, and exclusive events.
The city’s shopping area, Grafton Street, is only a 10 minute walk away from the hotel, or just 240 meters away from the hotel is the iconic Christchurch Cathedral. No matter your destination, we’re right next to the many cultural gems of Dublin, perfect for an unforgettable stay in this wonderfully vibrant city.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
