Gourmet Food Parlour thrilled to offer an exciting opportunity for a dedicated, enthusiastic, and ambitious Duty Manager to join our team at our Malahide restaurant. The ideal candidate will excel in interpersonal communication, team management, and ensuring exceptional customer experiences. We're seeking someone who embraces the daily challenges of leadership, eager to foster team growth and uphold our brand standards.
Responsibilities and Duties:
- Coordinate daily restaurant operations
- Manage financial aspects of the restaurant on a daily basis
- Exceed customer expectations consistently
- Maintain optimal stock levels
- Schedule and coordinate employee shifts
- Ensure compliance with regulations and uphold HACCP and cleaning standards
- Supervise and develop team members
- Actively promote the restaurant brand
- Facilitate open communication with the kitchen team to ensure service and food quality
- Liaise with the operations and reservations teams daily
- Ensure seamless experiences for key clients' reservations/events
- Report to the assistant manager and restaurant manager
Key Competencies:
- Motivates and develops team members
- Demonstrates strong leadership skills
- Task-oriented, focused on achieving objectives
- Customer-centric management approach
- Independent management of store operations
- Proficient in handling multiple tasks simultaneously
- Deep understanding of customer service principles
- Familiarity with Microsoft Office suite
- Adept problem solver
- Clear and concise communicator
- Willingness to learn and adapt to company standards and procedures
Criteria for Application:
- Minimum 1 year of experience at a supervisory level
- Minimum 2 years of experience in the Hospitality Sector
- Strong leadership skills
- Excellent knowledge of food hygiene and HACCP procedures
- Fluency in spoken and written English
Benefits
- Parking onsite
- Competitive salary
- Dedicated training platform
- Employee assist program
- Tips
- Free coffee
- Subsidised food
- staff discounts
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