Claims/Office Administrator
About GTR
Established in 2003, GTR has become the global VAT solution provider of choice for many internationally focused companies that value superior customer service and technical knowledge.
The Role
Due to the growth of GTR, an exciting opportunity has arisen for a Full-Time Office/Claims Administrator. The successful candidate will have an opportunity for personal development with additional training on the job. We offer attractive remuneration in a friendly working environment in our HQ office in Santry, Dublin.
The successful candidate must have
- Previous experience in office/administration work is essential
- Excellent IT skills, including Excel & MS Word, and CMS systems
- Excellent interpersonal and communications skills
Essential Duties/Responsibilities include but may not be limited to:
- General admin support to the Claims Operations Manager.
- Managing Client Accounts, data integrity via the company's in-house system.
- Assisting the Claims Department with Cross Border and Domestic VAT Claims .i.e. Preparing and submitting claims in line with EU VAT Regulation.
- Follow up with EU VAT Offices in relation to claim queries.
- Liaising with clients in relation to Document Requests / Claim Queries.
- Managing GTR claim portals.
- Working alongside IT programmers maintaining/preparing/monitoring updates of in-house systems and portals
- Monitoring GTR general emails and calls around claim management.
- Working on ad hoc projects.
- Liaise with overseas SSC support team.
Experience in the following tasks would be an advantage but not essential as full training and guidance will be provided.
- Document management
- Domestic VAT Registration - obtaining information / completing documents / forwarding to Tax Offices / uploading data to internal systems
- Management of VAT Data - Directory Files / internal systems
- Management of accounts - tasks / emails / key notes / follow ups
- Management of CMS systems – updates/follow ups
If you want to become part of an exciting and friendly company dedicated to excellent service and quality, please send your CV and cover letter.
Job Types: Full-time, Permanent
Pay: €27,000.00-€28,000.00 per year
Additional pay:
- Quarterly bonus
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Santry, Dublin, CO. Dublin D09 XC81: reliably commute or plan to relocate before starting work (required)
Experience:
- Administration: 2 years (required)
Language:
- Fluent English (required)
Work Location: In person
Reference ID: GTR Claims/Office Administrator
